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If you cant get on site.

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Still cant log onto chat this morning and overall the site is super slow! Hope they fix this soon.
Quote by KellyAndChris" date="07/03/2015 11:05:26 am
Thinking it might be everyone as even us mods cant log in so please be patient and just lodge support tickets smile

thanks hope its back soon.
Is it just me or are we having issues again?
just an update. Admin believe they have found the chat bug and knocked it out for good. Well they have their fingers crossed. smile As do the mods. The big problem, wasnt even related to the update, but a smaller problem was. Thanks to Elliot for coming in so early on a Saturday to give it, its spanking. biggrin Some folks, may still have problems, ie a kick or cam not staying up. Could you please email admin, with details, and they will get back to you as quick as they can, Please remember, they are not normally on site, till after EST mostly. As the site as given a bit of grief and a fair few folk, have used the support system as requested, there maybe some delays getting back to you on matters. The IM is down and will remain off, till next week. Well thats all i have for the moment. Chat is 90 percent back and normal for most. Im off site and going back to bed rest. :) So if things go down and admin or techies speak to mods, they will leave messages in here or in chat. And i should be back monday. Have a great rest of your weekend, and thank you to all for supporting an amazing site. :) even with these hiccups. :) To the mods that lasted, in chat as long as you could. :) and to our techies, nice work. :) xxx love u guys
sad got into chat earlier today ,, but now it just a no go ,, keep getting error message up, this is so frustrating and now cant even im ,,
New overall theme and feel of the site - New Instant Messenger - Video file uploads - Shrep phased out in favour of a simpler meet / webcam verification system - Quickies phased out with 'meet today' adverts - 3 more profile themes - 2 webcams for Premium members (increased from 1) - Improve profile text editing - Profile blocking (at last!
Small update - the little i know ---- chat as been changed to a more mobile friendly platform, at the moment, admin and working to get the desktop and mobile version working and looking better. So a few more tweeks, IM is back up and running at this time, as well. Admin have asked that all mods are to remind members to please use the support tickets, if u come across any problems or feedback or anything else. With that said. Im now in the corner. smile Im sure admin can keep u up todate.
i keep getting a ''swingersheaven.com cant respond due to long running script'' pop up at the bottom of the page. what is this? also keep getting ''error'' when trying to get into the chatroom, ive raised 2 tickets over this, started to get a bit fed up as really like using the chatroom!
Quote by kerry_1975" date="11/03/2015 11:42:27 pm
i keep getting a ''swingersheaven.com cant respond due to long running script'' pop up at the bottom of the page. what is this? also keep getting ''error'' when trying to get into the chatroom, ive raised 2 tickets over this, started to get a bit fed up as really like using the chatroom!

handed this to admin
i can't get into chat either, also keep getting a message that a script on this page is causing it to run slow. I'm disappointed with all of this, I thought the site was fine the way it was, now it is totally unsatisfactory. Losing my patience here.
Quote by hotcpl59" date="12/03/2015 1:19:12 pm
i can't get into chat either, also keep getting a message that a script on this page is causing it to run slow. I'm disappointed with all of this, I thought the site was fine the way it was, now it is totally unsatisfactory.
Losing my patience here.

I have been recommended by admin to say try clearing your cookies and cache, and i know this as worked for me.
It seems some are getting caught by that problem. We have had the rooms back up to full, with only a few more bugs to hit.
The site was updated, to allow for the block features and the mobile users to have a more stable platform. These were requested by alot of members. Which is why the changes. Admin had hoped there wouldnt of been any bugs but thats not the way it happens. Admin are aware of this thread. If clearing the cookies doesnt help, please support ticket admin, is my big suggestion. I can only tell you what as worked for me, and others.
Good luck
yep im getting the same thing as kerry, maybe the fixaroonies might wanna look at it and type in here watt we need to do, raising tickets is slower. site works on my ipad but shows no facility for me too cam , and if i click on a cam turns the site off. not gonna say how im feeling atm, i think most can guess.
Quote by kerry_1975" date="11/03/2015 11:42:27 pm
i keep getting a ''swingersheaven.com cant respond due to long running script'' pop up at the bottom of the page. what is this? also keep getting ''error'' when trying to get into the chatroom, ive raised 2 tickets over this, started to get a bit fed up as really like using the chatroom!
tried swapping from explorer to google chrome and i a least got on line but still realy clunky
i can't get into chat either, also keep getting a message that a script on this page is causing it to run slow. Error message for days trying to get into chat. Losing my patience here.
There was an error authenticating with the chat service. Please contact support............. For 5 days now
Have you all tried whats been recommended?
Ok folks, with those with the script problem. The problem is ie8, they say to update it, or shift to chrome and use that instead,
These issues have now been resolved, if you're in chat and can't see them you will need to refresh chat using Ctrl F5; Access to private rooms Leaving rooms now works, this fixes a number of bugs like joining the lobby etc Camera Popout Camera mic mute Status not changing
Quote by TheRose" date="12/03/2015 10:31:34 pm
Have you all tried whats been recommended?

Have done all ...plus...... changed browsers also....but am still getting....."There was an error authenticating with the chat service. Please contact support"
Quote by dudesinister" date="12/03/2015 11:17:50 pm
Have you all tried whats been recommended?

Have done all ...plus...... changed browsers also....but am still getting....."There was an error authenticating with the chat service. Please contact support"
cleared the cookies and cache??? what did u change too??? And have again, passed this info to admin.
Hi, This seems to only be affecting members on internet explorer version 9. I currently have the technical team looking into this issue but until then if you wish to enter the chatroom could you either try upgrading your browser to a newer version or try using google chrome? - This hopefully should not be to much longer.
Quote by TheRose" date="12/03/2015 11:21:02 pm
Have you all tried whats been recommended?

Have done all ...plus...... changed browsers also....but am still getting....."There was an error authenticating with the chat service. Please contact support"
cleared the cookies and cache??? what did u change too??? And have again, passed this info to admin.
Yes cookies and cache deleted changed to chrome, then mozila still the same, back to windows still the same
Quote by dudesinister" date="13/03/2015 12:23:34 pm
Have you all tried whats been recommended?

Have done all ...plus...... changed browsers also....but am still getting....."There was an error authenticating with the chat service. Please contact support"
cleared the cookies and cache??? what did u change too??? And have again, passed this info to admin.
Yes cookies and cache deleted changed to chrome, then mozila still the same, back to windows still the same
oh dear, i have run out of all suggestions, will bush this to admin again, and im sure they will contact you.
Have you tried the debug??? Normally mods cant suggest it, thats for the techies and admin. Give it ago, and let us know ok.
Quote by TheRose" date="13/03/2015 12:32:25 pm
Have you all tried whats been recommended?

Have done all ...plus...... changed browsers also....but am still getting....."There was an error authenticating with the chat service. Please contact support"
cleared the cookies and cache??? what did u change too??? And have again, passed this info to admin.
Yes cookies and cache deleted changed to chrome, then mozila still the same, back to windows still the same
oh dear, i have run out of all suggestions, will bush this to admin again, and im sure they will contact you.
Have you tried the debug??? Normally mods cant suggest it, thats for the techies and admin. Give it ago, and let us know ok.
Thanks yes spoke with admin tried debug, still no good
Quote by dudesinister" date="13/03/2015 8:28:48 pm
Have you all tried whats been recommended?

Have done all ...plus...... changed browsers also....but am still getting....."There was an error authenticating with the chat service. Please contact support"
cleared the cookies and cache??? what did u change too??? And have again, passed this info to admin.
Yes cookies and cache deleted changed to chrome, then mozila still the same, back to windows still the same
oh dear, i have run out of all suggestions, will bush this to admin again, and im sure they will contact you.
Have you tried the debug??? Normally mods cant suggest it, thats for the techies and admin. Give it ago, and let us know ok.
Thanks yes spoke with admin tried debug, still no good
Would you be available to do some remote support so we can see why this is happening?