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Question. Why do I automatically get signed out of the chatroom? I have sent emails asking this question to get a simple answer, without any luck. Can anyone shed a bit of light on this annoying issue?
1 - What kind of internet do you have? Is it ADSL? What speed? Is it mobile net (usb stick)? Cable? 2 - What browser are you using? Firefox? Internet Explorer? Safari? Chrome? Opera? 3 - Do you have the latest version of Java and Flash installed? 4 - What does it say when you get signed out of the chatroom? 5 - How long do you get in chat before it signs you out? 6 - When you get signed out are you typing or inactive/viewing only?
1 - What kind of internet do you have? Bigpond Is it ADSL? What speed? Is it mobile net (usb stick)? Cable? ADSL. fast 2 - What browser are you using? Explorer Firefox? Internet Explorer? Safari? Chrome? Opera? 3 - Do you have the latest version of Java and Flash installed? 4 - What does it say when you get signed out of the chatroom? You have been logged out. 5 - How long do you get in chat before it signs you out? 2 to 4 minutes 6 - When you get signed out are you typing or inactive/viewing only? typing yes and yes. Thank you for your help. You are a gem. _________________
All adsl is "fast" - but lower speed plans will come with more loading issues than higher speed plans.
You havent been shaped or anything? Or does this happen no matter what? (I get booted from the rooms all the time when we have managed to use too much data and we get shaped).
What kind of internet explorer do you have? The latest version (9) or older versions? (8,7 or 6)
Download/update Java
Download/update Flash
You will also need to check your firewall settings, depending on the software you use, you may need to allow Swingers Heaven to a safe list manually. Firewalls can block the chatroom and cause you to get logged out.
My guess is that it is a browser, internet or firewall issue causing your problems. So we just need to isolate it and fix it smile
Also we find upgrading to the latest version of internet explorer helps so try i.e 9