Question. Why do I automatically get signed out of the chatroom? I have sent emails asking this question to get a simple answer, without any luck. Can anyone shed a bit of light on this annoying issue?
1 - What kind of internet do you have?
Is it ADSL? What speed? Is it mobile net (usb stick)? Cable?
2 - What browser are you using?
Firefox? Internet Explorer? Safari? Chrome? Opera?
3 - Do you have the latest version of Java and Flash installed?
4 - What does it say when you get signed out of the chatroom?
5 - How long do you get in chat before it signs you out?
6 - When you get signed out are you typing or inactive/viewing only?
1 - What kind of internet do you have? Bigpond
Is it ADSL? What speed? Is it mobile net (usb stick)? Cable? ADSL. fast
2 - What browser are you using? Explorer
Firefox? Internet Explorer? Safari? Chrome? Opera?
3 - Do you have the latest version of Java and Flash installed?
4 - What does it say when you get signed out of the chatroom? You have been logged out.
5 - How long do you get in chat before it signs you out? 2 to 4 minutes
6 - When you get signed out are you typing or inactive/viewing only? typing yes and yes.
Thank you for your help. You are a gem.
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Also we find upgrading to the latest version of internet explorer helps so try i.e 9